TERMS & CONDITIONS

Terms and Conditions (the "Service")

1. Duration & Participation

The NG AIRTEL Swipe It Service is an interactive multi-platform hypercasual Gaming SMS & mobile site content service exclusively for AIRTEL Nigeria subscribers. The Service is designed to deliver instant fun and entertainment through simple yet engaging swipe-based mini-games featuring vibrant visuals and captivating gameplay. This service is provided courtesy of Rembrandt Global Services (henceforth referred to as the "ORGANIZER"). The service commences in 2026.

The service consists of an interactive gaming portal (web application) accessible via smartphone and advanced feature phones. Upon each successful daily charge, subscribers are awarded three (3) game credits, each redeemable to play one game session. The Service offers the following game types:

• True or False
• Yes or No
• Europe or Africa

All three games are always available regardless of whether the subscriber has previously played any of them within the same day. Games follow a common mechanic: users have thirty (30) seconds per session to answer as many questions as possible by swiping right or left, or by tapping the on-screen answer icons. Correct answers award twenty (20) points each; incorrect answers award zero (0) points and do not deduct any points.

A Bonus Challenge is additionally available within specific time slots each day. A countdown banner on the portal homepage displays the time remaining in the active Bonus Challenge window or the time until the next window opens. Bonus Challenge games are distinct in format from the regular games but retain swiping and tapping mechanics. Bonus challenge points contribute to the overall leaderboard.

A leaderboard is available within the portal, displaying the ranking of all participating users based on accumulated points. Users can scroll the Leaderboard to view their standing relative to other PARTICIPANTS.

Upon successful subscription and charge, subscribers receive an SMS containing a tokenized URL to the Swipe It portal along with their login credentials (username and password) provided by Upstream.

2. Means of Participation

AIRTEL subscribers can join the service by sending the keyword "OK SW" to the service short code 7802, after which a Double Opt-In (DOI) confirmation step will be initiated by AIRTEL via USSD or SMS. The subscriber must confirm their intent to proceed (Auto Renew or One-off) before being enrolled.

Users may also subscribe via the Web or Portal by visiting the Swipe It landing page at nae-ng-airtel-swipe.rbr.gg and completing the web recruitment flow, which redirects to the AIRTEL SecureD subscription process.

Upon confirmation of subscription, the user will be enrolled and will receive a Welcome/Legal message from AIRTEL, followed by a Welcome MT containing the tokenized portal URL served by the ORGANIZER.

3. Free Trial

In order to achieve the best possible user recruitment, new subscribers will be offered a free trial period of one (1) day upon their first subscription to the service. During the free trial period, the subscriber will have full access to the portal and its game content.

Each user is entitled to only one (1) free trial period. If a user unsubscribes after the trial period and subsequently re-subscribes, no additional free trial period will be granted.

4. Eligibility

The SERVICE is open to residents of Nigeria who are active subscribers of AIRTEL Nigeria and are over 18 years of age.

Employees, representatives, and agents of the ORGANIZER, their respective parent and/or affiliated companies, and those domiciled with any of the foregoing are excluded from participation.

The person who owns the SIM card, or who has express authorization from the SIM card owner to use it, is considered the PARTICIPANT, regardless of the actual user of the handset.

5. Service & Points

Upon each successful daily charge, subscribers are awarded three (3) game credits. One (1) credit is deducted upon the subscriber starting each game session. Credits are non-transferable and expire at the end of the applicable billing cycle.

Points are earned as follows during regular game sessions:

Help features: Before commencing each game session, subscribers may optionally activate one (1) of the following two Help options:

• Double Your Points — doubles the points earned for every correct answer during that session.
• Add More Time — grants an additional ten (10) seconds to the standard thirty (30) second game timer.

Each subscriber may use one (1) Help every two (2) hours. Helps are automatically recharged every two (2) hours. Only one Help may be selected per game session; a subscriber may also choose not to use any Help. Help is activated at the commencement of the game session (when the timer starts).

During a game session, the Burger Menu and Profile icon are disabled. There is no pause or exit option once a game has been started.

Subscribers may check their total accumulated points at any time by sending the keyword "POINTS SW" to the service short code 7802 at no cost.

6. Cost & Subscription

The Swipe It Service is charged at a daily subscription fee of N100 (inclusive of all applicable taxes) after the initial one (1) day free trial period.

In the event that a PARTICIPANT does not have sufficient airtime to be charged on a given day, the following fallback micro-tariff schedule will be applied at the discretion of the ORGANIZER:

In the event that a PARTICIPANT is not successfully charged within the service renewal period, s/he will not be eligible to access the portal or its game content for that day.

PARTICIPANTS who are not successfully charged for a consecutive period of ninety (90) days will be automatically unsubscribed from the service by the system. This cancellation rule is handled by AIRTEL.

Upon each successful charge, the PARTICIPANT will receive one (1) SMS notification confirming the successful renewal of their service subscription.

7. Cancellation & Unsubscription

PARTICIPANTS may terminate their subscription at any time by sending the keyword "STOP OK SW" to the service short code 7802, free of charge.

Cancellation may also be initiated directly from within the Swipe It portal via the dedicated Call-to-Action (CTA) button accessible through the Burger Menu. Users will be shown a static text page with cancellation instructions, after which the cancellation request will be processed by the ORGANIZER.

PARTICIPANTS' subscriptions may also be cancelled at the sole discretion of the ORGANIZER where a clear expression of non-interest in the SERVICE is demonstrated by the PARTICIPANT via SMS communication (e.g., the PARTICIPANT sends a message stating they do not wish to participate).

Customer Care agents are empowered to process cancellations on behalf of subscribers via the CRM interface.

8. Portal Access & Game Eligibility

Access to the Swipe It portal and its game content is governed by the subscriber's active status, successful billing, and available game credits, as outlined below:

The eligibility of a PARTICIPANT to play games depends not only on their active subscription and successful charge status but also on the availability of remaining game credits. Upon each successful charge, subscribers receive three (3) credits, each enabling one (1) game session. Once all three credits are exhausted in a given day, no further games may be played until the next successful renewal.

Subscribers access the portal using Basic Authentication (username and password provided by Upstream) or via Soft Login using the tokenized URL delivered in the daily content MT, which enables automatic login without manual credential entry.

9. Additional Capabilities

All PARTICIPANTS can request help and general service information at any time by sending "INFO SW" or "HELP SW" to the service short code 7802. This service is provided at no cost to the user.

All PARTICIPANTS can retrieve their login credentials (username and password) for accessing the Swipe It portal by sending "PASSWORD SW" to the service short code 7802 at no cost.

All PARTICIPANTS can check their accumulated points balance by sending "POINTS SW" to the service short code 7802 at no cost.

The Swipe It Service Terms & Conditions are accessible online at tcs-ng-airtel-swipe.rbr.gg and are also available within the portal via the Burger Menu.

10. Blacklisting

Users who have been blacklisted will not receive any Mobile Terminated (MT) messages from the service, either upon blacklisting or upon subsequent removal from the blacklist.

Blacklisted users cannot be contacted by the ORGANIZER. In the event that a blacklisted user attempts to access or interact with the Swipe It service, they will receive an MT message informing them of their ineligibility, served from the designated short code.

11. Abuse & Disqualification

PARTICIPANTS are prohibited from using automated systems, machines, bots, scripts, or software that simulate or automate interaction with the service. This includes, but is not limited to, the use of GSM modems connected to a computer or mobile phones attached to a computer for automated messaging or gameplay.

PARTICIPANTS must not exploit, manipulate, or attempt to circumvent the game mechanics, points system, or credit system through any unauthorized means.

The ORGANIZER reserves the right to disqualify, remove from the Leaderboard, and unsubscribe any PARTICIPANT reasonably suspected of breaching these obligations, without prior notice.

12. Organizer's Responsibilities

The ORGANIZER's responsibility is strictly limited to providing the Swipe It Gaming service. The ORGANIZER shall not be held liable for any delay or inability to send, receive, or process SMS messages, or for any interruption in portal or game availability, resulting from a technical fault, network outage, or any circumstance beyond its reasonable control.

The ORGANIZER reserves the right to modify, add, or remove game types, Bonus Challenge formats, Help features, and Leaderboard mechanics at any time without prior notice, in the interest of improving the service experience.

All SMS messages are considered received by the ORGANIZER when they are registered in the service's IT system, and not at the time of transmission by the PARTICIPANT. All SMS messages are considered received by the PARTICIPANT at the time they are dispatched from the service's IT system.

PARTICIPANTS acknowledge and accept that the system logs of the service's IT infrastructure serve as conclusive evidence of the date, hour, minute, and second of transmission and receipt of each SMS message.

13. Personal Data Protection

In accordance with applicable laws and regulations of the Federal Republic of Nigeria, the ORGANIZER is committed to protecting the privacy and personal data of all PARTICIPANTS.

All personal data collected in connection with this service will be treated as strictly private and confidential. Such data will not be disclosed to third parties or other organizations except where required by applicable legislation or where expressly authorized by the PARTICIPANT.

All personal data will be stored on secure servers with access controlled on a need-to-know basis and protected by appropriate password and security measures.

14. Governing Law & Amendments

This SERVICE is organized under and governed by the laws and statutes of the Federal Republic of Nigeria.

These Terms & Conditions remain valid throughout the SERVICE PERIOD and may be amended, suspended, or terminated by the ORGANIZER at any time. PARTICIPANTS will be notified of any material changes in accordance with applicable regulations and operator guidelines.

PRIVACY POLICY

What personal data do we process and why?

We may collect information from and about users of the Service directly from you when you provide it to us and/or automatically when you use the Service. By subscribing to the Service, you provide us with your phone number and you agree to receive text messages to that number from us for the sole purpose of the Service. For the provision of the Service and the validation of your subscription we also need to process the following data for you: Timestamp of actions (MO, MT, link clicks, charges), Content of MOs, MTs, Device type, operating system.

The above data are strictly necessary for the provision of the Service and are not used for any other purpose.

What are your rights?

The Service respects the right of users to access and manage their data, according to the PDPA. As a data subject within the meaning of PDPA, you are entitled to:

• the right of access to your personal data;
• the right to correct your personal data;
• the right to withdraw consent to process your personal data;
• the right to prevent processing likely to cause damage or distress; and
• the right to prevent processing for direct marketing.

Who is processing your data?

Upstream Systems is the organizer of the Service and acts as the data controller for your personal data. Upstream Systems respects your right to privacy and data protection and shall not process your data for any other purpose than for the provision of the Service and will not disclose your data to any third party. You can exercise your rights above by directly contacting Upstream Systems on my.privacy@upstreamsystems.com

COOKIES POLICY

1. Introduction

1.1 Our website and all its sub domains use cookies.

1.2 We will ask you to consent to our use of cookies in accordance with the terms of this policy when you first visit our website.

2. About cookies

2.1 A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.

2.2 Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.

2.3 Cookies can be used by web servers to identify and track users as they navigate different pages on a website and identify users returning to a website.

3. Type of cookie

3.1 There are different types of cookie:

• Technical cookies: these allow the user to navigate through the website or application and use the various options or services there. For example, with traffic control and data communication, to identify the session, access restricted Web parts, remember the elements of an order, make the request for registration or participation in an event, use the security features during navigation, and store content for broadcast video or sound.
• Cookies customization: these allow users to access the service with some predefined general features in your terminal, or user defined settings. For example, the language, the type of browser through which you access the service, the design of selected content, geolocation terminal and place where you can access the service.
• Advertising cookies: these allow the effective management of advertising spaces which are included in the Web page or application from which the service is provided. They allow the adaptation of advertising for it to be relevant to the user and to avoid showing ads that the user has already seen. Statistical analysis cookies: these allow the monitoring and analysis of user behavior on websites. The information gathered through such cookies is used in measuring the activity of web, application or platform sites and the profiling of user navigation of these sites, in order to make improvements to the service and functionality for users.
• Third Party Cookies: On some web pages you can install third-party cookies that allow you to manage and improve the services offered. For example, the statistical services of Google Analytics or the advertising service Google AdSense.
• We use technical and third-party cookies on our website.